Can't update my password

Robert Osz shared this problem 9 months ago
Solved

Password can't update, it says

  • username does not match the required format

But no username field in this area.


Thanks!

Comments (1)

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34

Please update your username to exclude the period. Unfortunately that username is no longer available under our current username restrictions. I have fixed the issue allowing this to happen.

Usernames may only contain alphanumeric characters with the exception of the underscore character. Thanks for reporting this issue.